Outbound screening calls that end with an interview booked

Every call opens by identifying the voice as artificial and naming the company on whose behalf it is calling. That happens first, before any question, and it is not configurable down to nothing. A recruitment call from a machine that pretends to be a person is a bad practice regardless of what the local rule says, and it destroys the trust the desk depends on.

Opting out is honoured within seconds and by either route. A candidate can say stop, not interested or take me off your list, or key the digit the agent offers, and the call ends immediately with the suppression written to the record. Suppression is at the candidate level, not the campaign level, so it holds across every requisition and every recruiter in the account.

Outbound automated calling to a mobile number requires prior express consent from the person you are calling, and that consent has to exist on the record before the agent will dial. The product enforces this as a gate rather than a warning: a candidate record without a captured consent basis for automated contact is skipped, and the run report says why.

Consent capture records what the candidate agreed to, when, and through which channel, whether that was an application form, a portal confirmation, a reply to a message or an earlier conversation logged by a recruiter. The suppression list, the consent record and the call log all sit on the same candidate record, so the question of whether you were entitled to make a particular call is answerable from one screen. The registrations the carriers require for your sending brand remain yours to obtain; we provide the fields and the integration.

The reason qualification calls decay is the handoff. The candidate qualifies, the recruiter says someone will be in touch about times, and four days of email tag begins while the candidate takes another role.

When a candidate qualifies against the criteria on the requisition, the agent reads real availability from the panel's calendars, offers slots, and holds the one the candidate picks. The confirmation goes out on the channel the candidate agreed to, with the reschedule link in it. If nothing suits, the agent captures the windows that do work and raises a task for the recruiter rather than leaving the thread open.

A completed call writes four things: the transcript, a summary of what was said, the structured answers in their proper fields, and the stage change with the booking attached. All four land on the candidate record and on the requisition, in the same activity stream as every email, message and note.

The structured answers are the part that compounds. A notice period captured by a call is the same field a search facet reads, so next month you can find every candidate on a four-week notice without opening a transcript. A recruiter reviews the call before the qualification is treated as settled, and their review is recorded alongside it.

The calling agent shares the release posture of AI interview calls, and it is worth restating rather than cross-referencing. It is a controlled beta at Wave 1, available on the Professional tier, behind a feature flag rather than switched on by default, and enabled only in one-party-consent jurisdictions. A spoken recording disclosure is played before recording begins, retention is configurable per tenant, every transcript is reviewed by a person, and an administrator can disable the whole capability with one switch.

As with the interview calls, none of this is an assertion that your use of it complies with any particular statute. It describes controls the product gives you. What is lawful depends on your jurisdiction, the consent you hold and how you configure the run.

It does not negotiate, it does not make or discuss an offer, and it does not answer detailed questions about the client, the team or the contract. When a candidate asks something outside the script, the agent says it does not know and offers to have a recruiter call, and the task lands on the desk with the question attached.

It also does not reject anyone. A candidate who does not meet the criteria is not booked and is not disqualified either; the record shows what they answered and the recruiter decides. Given the price of a false negative on a qualification call, having a person look at the near misses is not a courtesy, it is where the placements come from.