Who builds Surhires, and how we talk about it

Surhires is not an HRIS, a payroll system, a background-check provider or an assessment platform. It is recruitment software: candidate relationships, outbound sourcing, client submittals and the placement pipeline through to the first invoice.

That sentence is on the pricing page as well, and it is deliberate. Most disappointment in this category comes from a buyer who expected the tool to do a job it was never scoped for, discovering it three weeks into an implementation. Recruitment software that pretends to be a full human-resources suite ends up doing neither job properly, and a staffing desk pays for that in workarounds.

Where a neighbouring system is genuinely needed, we integrate rather than reimplement. Background checks route to a screening provider, contractor payments route to an employer-of-record or a payroll platform, and technical assessments route to a testing vendor. Each of those carries an explicit integration state so nobody buys on the strength of a logo.

The single most common way software marketing misleads a buyer is tense. A roadmap item is written in the present tense, a demo shows a prototype, and by the time anyone notices the gap the contract is signed. Surhires answers that by putting a status badge on every feature page and refusing to write anything above its badge.

There are four states. Shipping today means the workflow is in the product now. Shipping, being extended means it works and is getting deeper in the current release wave. In build means it is being written and is described in the future tense. Planned means it is on the roadmap, not built, and not sold as if it were.

Anything above planned also carries an evidence line naming the files or edge functions that implement it. That line exists so a technical evaluator can ask a specific question in a demo instead of accepting a slide.

This site does not say that Surhires is GDPR compliant, TCPA compliant or SOC 2 certified, because compliance is a property of how an organisation operates, not a property of a piece of software. What software can do is give you the controls and the records that a compliant operation needs.

So the wording is always a capability. The product supports consent capture on candidate records and configurable retention windows. It supports opt-in capture, STOP handling and suppression lists on outbound messaging. It records which candidates an automated tool scored and exports the data an independent bias audit needs. Whether a given campaign or a given hiring process is lawful depends on how you configure and run it, and the trust center says exactly where that line falls for each regime.

SOC 2 is described the same way. A readiness programme is under way with continuous control monitoring, a Type I report is the first deliverable, and no Type II report is claimed until one has been issued.

AI features in this category are usually sold as an opaque allowance. You get a number of credits, the vendor decides what consumes them, and the first surprise arrives on an invoice at the end of a busy month. Recruitment is exactly the wrong industry for that, because volume is spiky by nature: a single large contract win can triple parsing and outreach in a fortnight.

Surhires publishes the operation-weight table instead. Each AI operation - parsing a resume, scoring a candidate against a requisition, drafting an outreach message, transcribing a screening call - carries a stated credit weight, so a desk can model its own monthly consumption before it signs anything rather than after. The Professional plan includes an allowance of one hundred credits per user per month, and additional credits are bought in packs when a desk needs them.

The published figures are $39, $49 and $99 per user per month, or $32, $41 and $82 on annual billing, and they are marked provisional pending buyer validation. That is not a hedge to leave room for an increase. It means the price sheet is still being tested against real staffing buyers, and a page that presented it as settled would be lying about the stage the product is at.

The trial is fourteen days with no credit card. There is no free-forever tier: recruitment software needs imports, onboarding and messaging infrastructure, and an unsupported free account serves nobody well. A free tier in this category tends to produce abandoned databases and a support queue nobody can afford to staff, which is worse for a buyer than being told the honest number up front.

There are no customer counts, no named logos, no testimonials, no analyst quadrant placements, no time-to-hire percentage improvements and no award badges anywhere on this site. Not because those things are unimportant, but because none of them has been earned yet and a fabricated one is discoverable in about ninety seconds by anyone who cares.

The same rule applies to integrations. Every connector carries a state - Live, In development, or Roadmap - and a logo never appears without one. A partnership is only described as a partnership when one exists.

That restraint is the actual differentiator. A staffing firm buying a system of record is making a five-year decision about where its candidate database lives, and the vendor that tells it what does not work yet is the one worth a security review.