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Surhires

Comparison

What a seat minimum and an escalator do over three years

Crelate is a configurable product for US staffing firms. The commercial terms around the licence are what change the comparison over a full contract.

Crelate publishes $85 per user per month with a five-seat minimum, $119 Business and custom pricing above, with an annual price escalator applied. Surhires publishes $39, $49 and $99 with a three-seat minimum and no escalator, so a small desk starts lower and the three-year total is easier to model.

By Surhires Editorial · Published · Reviewed

The seat minimum sets the real entry price

A per-seat price only tells you what one recruiter costs. The number a small agency actually pays is the per-seat price multiplied by the floor. Crelate's compiled pricing is $85 per user per month with a five-seat minimum, which puts the entry commitment at five seats whether or not five people are billing.

Surhires's minimum is three seats. At $49 Professional that is a different starting commitment, and at $39 Starter it is lower again, though Starter is capped at five hundred candidates with one job board connector and manual resume upload, so Professional is the fair comparison for a working desk.

This is not an argument that Crelate is overpriced. A five-seat floor is a legitimate way to select for the customers a vendor wants to serve. It is an argument that a three-person desk should compare the floor, not the sticker.

  • Crelate: $85 per user per month with a five-seat minimum, $119 Business, custom above
  • Crelate: an annual price escalator applies
  • Surhires: three-seat minimum, $39, $49 and $99 per user per month
  • Surhires annual pricing is $32, $41 and $82 per user per month

An escalator changes the number you are really signing

An annual price escalator raises the per-seat rate each renewal by an agreed percentage. It is a standard clause and it is disclosed, but it means the figure in year one is not the figure across the term. Over three years, a small escalator on a larger per-seat price compounds into a meaningfully different total from a flat price on a smaller one.

The right way to compare is to build both curves for your headcount over the term you expect to run, including the seat floor, and to include any add-on modules each vendor charges for. That exercise usually matters more than any single feature either product has.

Surhires does not apply an annual escalator. The prices are provisional pending buyer validation, which is a different kind of uncertainty and one we would rather state than hide: they may change before they are locked, and the pricing page says so today.

Configurability against a configured starting point

Crelate's strength is configurability. US staffing firms with an unusual pipeline shape can build it, and firms that have already invested in that configuration get value that a comparison table cannot see. Flexibility is a real product quality.

Surhires starts from a configured position instead. Six vertical templates, contingent permanent placement, retained executive search, contract and temp staffing, RPO delivery, in-house corporate talent and solo headhunter, are applied at signup so stages, fields, dispositions and dashboards arrive ready to work. Role homes for the solo recruiter, agency owner, in-house talent lead, RPO delivery lead, sourcer and coordinator do the same for the landing screen.

You can still change all of it. The difference is whether the first week is spent configuring or billing.

AI, matching and the parts that are not built

AI matching is included in Surhires's Professional plan at $49 per user per month with one hundred credits per user per month, and the Match Scorer shows which requirement drove each point rather than returning a bare figure. AutoShortlist turns a new requisition into a working shortlist from records you already hold, and the Resume Screener normalises skills, seniority and location at capture time.

Ten of the twelve named agents are live. The AI Notetaker and the AI Sourcing Agent are planned. Talent pools, the client portal, structured data import, consent and retention tooling, interview kits and source-of-hire attribution are in build for Wave 1. Placement invoicing, analytics, scorecards, duplicate detection and multi-board posting are shipping and being extended.

Those labels are the same everywhere on this site. A comparison page is exactly where a vendor is most tempted to upgrade them, which is why they are repeated here.

What Surhires does not do

Surhires is not an HRIS, a payroll system, a background-check provider or an assessment platform. Background screening, testing and e-signature run through integrations. There is no pay-and-bill module and none is planned for Wave 1, so timesheets, contractor payroll and margin reconciliation belong elsewhere.

Placement invoicing raises the first invoice against a placement and tracks it; it is not a billing engine for a large contractor book. If your temp desk runs weekly timesheets across hundreds of contractors, that is a back-office requirement and you should buy for it directly.

SOC 2 is a readiness programme in progress with a Type I report as the first deliverable. No Type II report is claimed until one has been issued, and the trust page carries the current state rather than a badge.

Where Crelate is the better choice

If you are a US staffing firm that wants a highly configurable pipeline and you have the operations capacity to build and maintain it, Crelate is a strong answer. Firms with an unusual submittal or approval flow, or with reporting that has to match an existing structure exactly, often get further with a configurable product than with a templated one.

It is also the better choice if you already run five or more seats, are comfortable with the escalator as a term, and have the product configured to the way your desks work. Reconfiguring in a new system is real work, and the licence saving takes time to repay it.

Surhires is the better fit for a smaller desk where a three-seat minimum matters, for a team that wants a configured starting point rather than a build, and for firms who want AI matching and WhatsApp communication inside the core plan.

What you get

Three-seat minimum

A three-person desk buys three seats rather than meeting a five-seat floor.

No annual escalator

The per-seat rate does not step up each renewal by an agreed percentage.

Provisional pricing, labelled

$39, $49 and $99 per user per month, marked provisional pending buyer validation.

Six vertical templates

Stages, fields, dispositions and dashboards configured at signup for your desk type.

Six role homes

Owner, solo recruiter, in-house lead, RPO lead, sourcer and coordinator landing screens.

AI matching included

One hundred credits per user per month inside the $49 Professional plan.

AutoShortlist

Turns a new requisition into a shortlist from the database you already hold.

WhatsApp Business API

Templates, opt-in and message history written to the candidate activity stream.

Duplicate detection

Layered email, phone, employer and resume-fingerprint matching at import time.

Placement risk agent

Flags an offer drifting toward a drop-out from notice-period and engagement signals.

Guarantee-window view

At-risk placements inside the guarantee window shown on the pipeline dashboard.

Published roadmap status

In-build and planned features labelled as such rather than described as shipping.

Surhires and Crelate, on published packaging

CapabilitySurhiresCrelate
Published price per user per month$39 Starter, $49 Professional, $99 Enterprise, provisional pending buyer validation$85 entry, $119 Business, custom above
Seat minimumThree seatsFive seats on the entry plan
Renewal termsNo annual price escalatorAn annual price escalator applies
Annual billing$32, $41 and $82 per user per month; monthly also availableNot stated in the pricing we compiled
AI matchingIncluded from Professional with 100 credits per user per monthNot covered by the pricing data we compiled
Starting configurationSix vertical templates and six role homes applied at signupHighly configurable, built to the firm's own shape
Trial14 days, no credit card, no free-forever tierNot stated in the pricing we compiled
Pay and billNot offered and not planned for Wave 1Not covered by the pricing data we compiled

Competitor pricing and packaging compiled from published vendor pricing pages on 27 August 2026 and not re-verified since. Vendors change pricing and packaging without notice — check Crelate's own site before relying on any figure here. Where a row says pricing is not published, that is because the vendor does not publish it.

Questions recruiters ask

How current is this comparison?

Crelate pricing and packaging on this page was compiled from published vendor pricing pages on 27 August 2026 and has not been re-verified since. Vendors change pricing and packaging without notice, so check Crelate's own site before relying on any figure here rather than treating this page as current.

What is the practical effect of a five-seat minimum?

It sets the entry commitment. At $85 per user per month a five-seat floor means five seats are payable whether or not five people are billing. Surhires's floor is three seats. For a small desk that difference usually matters more than the per-seat figure on its own.

Does Surhires apply an annual escalator?

No. There is no annual price escalator. The prices are provisional pending buyer validation, which means they may be adjusted before they are locked, and the pricing page states that openly rather than presenting a provisional figure as a final one.

Is Surhires as configurable as Crelate?

Not on every axis. Typed custom fields, configurable stages per client or job type, required-at-stage rules and field-level permissions are supported. A firm that needs an unusual approval flow built exactly to an existing structure may find a configurable product goes further, and that is a fair reason to choose Crelate.

Can we move our Crelate data across?

CSV and Excel import with column mapping is included and duplicate detection runs during the import. Structured data import tooling is in build for Wave 1. Attachment history, activity history and custom field mapping are what make a real migration a scoped project rather than a file upload.

Do you handle pay and bill for temp desks?

No, and it is not planned for Wave 1. Placement invoicing raises and tracks the first invoice against a placement. Weekly timesheets, contractor payroll and margin reconciliation across a large contractor book need a back-office system, and buying Surhires for that would be the wrong decision.

See it against your own reqs

Bring one live role and three resumes. In twenty minutes you will see the match scores, the shortlist and the placement invoice that comes out the other end.